1. Who We Are & Our Legal Context
The Downtown Bracebridge Business Improvement Area (BIA) is a local board of the Town of
Bracebridge. We operate under the Municipal Freedom of Information and Protection of Privacy Act
(MFIPPA), which governs how municipal bodies collect, use, disclose, and protect personal information.
This policy explains how we handle personal information through our website, programs, gift card
system, and communications.
2. What Is Personal Information
Personal information includes name, address, email, phone number, and any details that identify an
individual. Business contact information used strictly in a business context is not considered personal
information under MFIPPA.
3. Information We Collect
We collect information you provide voluntarily (newsletter sign-ups, event registrations, gift card
purchases, festival ticket purchases and technical information automatically collected when you visit our
website (IP address, device type, pages visited, cookies) and our mobile app.
4. How We Use Personal Information
We use personal information to operate programs, communicate with users, manage gift card
purchases, improve services, respond to inquiries, and meet legal or municipal obligations.
5. Consent
By using our website, mobile app or submitting information, you consent to its collection and use as
described. Consent can be withdrawn at any time, subject to legal limitations.
6. Disclosure & Third-Party Services
We never sell personal information. We may share information with secure third-party service providers
when necessary to deliver services, and only under confidentiality obligations. Disclosure without
consent occurs only when required by law.
7. Cookies & Analytics
Our website may use cookies and analytics tools to improve user experience and site performance.
Users may disable cookies through browser settings.
8. Security Safeguards
We use reasonable administrative, technical, and physical safeguards to protect personal information.
No system is entirely risk-free, but we follow best practices appropriate to a municipal local board.
9. Retention
We keep personal information only as long as necessary for the purposes collected, or as required by
law. When no longer needed, information is securely destroyed or anonymized.
10. Your Rights
Individuals may request access to their personal information, corrections, or deletion where applicable.
Requests are handled under MFIPPA requirements.
11. External Links
Our website and mobile app may contain links to external sites. We are not responsible for their
privacy practices or content.
12. Changes to This Policy
We may update this policy periodically to reflect changes in practices or legislation. The effective date
will be updated accordingly.
13. Contact Information
Downtown Bracebridge BIA
Email:visit@downtownbracebridge.com
Phone: 705 646-5590
Address: 1000 Taylor Court Bracebridge, Ontario P1L 1R6
Website: www.downtownbracebridge.com